Delivery of the material shall be performed directly by StrollAround or through a carrier appointed by us.
The service timetable is Monday to Sunday, from 9:00AM to 9:00PM (we recommend planning deliveries / collections within the timetable) at the address requested by the client and always with prior appointment arranged between the client and StrollAround by e-mail, fax or telephone or through our website. If the delivery address is different than that of collection, the client must inform StrollAround in the order, or at least 48 hours in advance.
For deliveries and pickups outside these hours and on national and regional holidays StrollAround reserves the right to charge extra expenses of up to 15€
Express deliveries (Barcelona): For orders with same-day delivery (Only in Barcelona), StrollAround reserves the right to charge extra expenses of € 15
Deliveries / pick-ups in the area of Madrid and Valencia are made through a carrier designated by us and are made in two-hour strips. That is to say that if you indicate the time 09:00 in the morning, it can be delivered between 9 and 11 in the morning, the same for the collection. The shipping cost will be calculated based on the place of delivery and the volume and weight of the order. The client will be duly informed of the cost of this shipment before placing the order. Deliveries the next day whenever you make your reservation before 5:00 p.m. on the day before delivery. It is advisable to book at least 48 hours before the scheduled delivery date. This will avoid any delay or lack of product availability.
Deliveries / pickups in the area of Malaga and Seville are made through a carrier designated by us and are made in two-hour strips. That is to say that if you indicate the time 09:00 in the morning, it can be delivered between 9 and 11 in the morning, the same for the collection. The shipping cost will be calculated based on the place of delivery and the volume and weight of the order. The client will be duly informed of the cost of this shipment before placing the order. Orders must be made at least 72 hours before the day of delivery. Orders are not accepted for the next day.
The time requested by the client is not contractual and StrollAround reserves the right to change it in case of needs for time adjustment, activity limitations or causes of force majeure. In case the client is not in the place and time indicated, we will try to contact him to establish a new delivery time: In this case we reserve the right to deliver the material once the rental period has started and to charge a cost additional delivery, as well as renting the material to another customer in case of not being able to contact you.
StrollAround accepts no responsibility for delays due to reasons beyond its control, such as extraordinary weather conditions, diversions or traffic interruptions in public thoroughfares, delay in returning the material by another client, strikes or delays in public transport or other causes of force majeure. StrollAround may not be held liable for the consequences of such instances nor be required by the client or any third party to pay a compensation.
The client accepts the conditions described herein and is bound to fulfil them during the rental term and until having returned the material rented to StrollAround or the carrier appointed by it. Until that moment, the client shall be held responsible and undertakes to take care of the material rented.